STANDARDIZATION OF THE INVESTIGATION PROCESS AND PREVENTION FROM CASES OF INSURANCE FRAUD IN TRAFFIC ACCIDENTS ATTACHMENT: PROCEDURE FOR PROCESS REALIZATION

Gjakovski, Ivan and Brkovski, Dean and Stefanovski, Pero and Sinani, Feta (2022) STANDARDIZATION OF THE INVESTIGATION PROCESS AND PREVENTION FROM CASES OF INSURANCE FRAUD IN TRAFFIC ACCIDENTS ATTACHMENT: PROCEDURE FOR PROCESS REALIZATION. Journal of Applied Sciences-SUT, 8 (15-16). pp. 151-160. ISSN 2671-3047

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Abstract

Insurance fraud have been existing since insurance exists. A special and most important segment of insurance fraud is fraud in the field of motor vehicle insurance. Many insurance companies and many individuals have learned how to recognize and detect fraud. However, the modern tendencies of process management in the organization impose the need to take systemic actions and implement a process approach in the management of the fraud investigation process and their prevention, which will ensure the reduction of uncertainty in decision-making and transparent process management. This paper presents the need for standardization of the process by establishing a specific procedure for research and prevention of insurance frauds and determination of certain elements for the quality management of the process.

Item Type:	Article
Uncontrolled Keywords:	frauds, insurance, process, procedure
Subjects:	T Technology > TA Engineering (General). Civil engineering (General)
Divisions:	Faculty of Engineering, Science and Mathematics > School of Engineering Sciences
Depositing User:	Unnamed user with email zshi@unite.edu.mk
Date Deposited:	01 Nov 2022 10:07
Last Modified:	01 Nov 2022 10:07
URI:	http://eprints.unite.edu.mk/id/eprint/1108

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