CONFLICT MANAGEMENT PSYCHOLOGY: TECHNIQUES AND TECHNOLOGIES

SPYTSKA, Liana (2026) CONFLICT MANAGEMENT PSYCHOLOGY: TECHNIQUES AND TECHNOLOGIES. PHILOSOPHICA International Journal of Social and Human Sciences, 13 (26-27). pp. 60-70.

[img] Text
PHILOSOPHICA 26-60-70.pdf
Download (552kB)

Abstract

The purpose of this study is to explore and examine the foundations and methods of constructively resolving conflict situations. Methods: The following methods were used: analysis, synthesis, induction, deduction, comparison, classification, generalization, and hermeneutics. Results: The main result of this paper is the examination of psychological techniques and technologies for regulating conflict interactions. A general systematization of psychological techniques consists of effective communication techniques and cognitive strategies. Effective communication techniques include problem solving, emotional regulation, active listening, and self-affirmation. Cognitive strategies encompass reappraisal, flexible thinking, finding common interests, integrating and sharing information, and empathy. The paper presents a systematization of conflict management technologies, encompassing methods of influencing conflict through prevention, mitigation, and resolution. Conclusions: This paper presents a process for effective conflict management, encompassing identifying the causes of conflict, active listening, seeking compromise, and applying emotional intelligence to resolve disagreements. It also presents conflict theories and highlights their importance as tools for preventing potential conflicts or mitigating existing ones. Key theories include realism, constructivism, escalation, frustration- aggression, and social learning.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Unnamed user with email zshi@unite.edu.mk
Date Deposited: 01 Oct 2026 07:58
Last Modified: 01 Oct 2026 07:58
URI: http://eprints.unite.edu.mk/id/eprint/2583

Actions (login required)

View Item View Item
Universiteti i Tetoves is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.