Murati, Sheherzada and Yzeiri Baftijari, Aida and Limani, Arlinda (2020) SECURITY IN CONTEMPORARY E-BANKING IN THE REPUBLIC OF NORTH MACEDONIAN. ECONOMIC VISION - International Scientific Journal in Economics, Finance, Business, Marketing, Management and Tourism, 7 (13-14). pp. 219-233. ISSN 2545- 4544
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Text (SECURITY IN CONTEMPORARY E-BANKING IN THE REPUBLIC OF NORTH MACEDONIAN)
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Abstract
Over the past few decades, technological development has significantly changed the banking industry, which has become a major sector in the use of new technologies. All these developments and changes and in particular the advantages of the internet have contributed to the establishment of a new revolution in the banking industry for the way of working and providing services in the financial industry by enabling financial institutions new models of work and new ways of providing services to their customers. The paper aims to provide an analysis of the impact of E-banking on improving banking services, as E-banking enables the provision of banking services "anywhere, in any place and at any time" and on the other hand maintaining the security of the bank's customer data. Since these are two essential elements for achieving a higher level of customer satisfaction from the electronic service provided by banks and also, it affects the client's conception to use this service correctly and increase his trust in banks in the security of their data.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Information technology; E-business; Risks of electronic operation; Data security; Customer trust |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Unnamed user with email zshi@unite.edu.mk |
| Date Deposited: | 26 Nov 2020 01:47 |
| Last Modified: | 26 Nov 2020 01:47 |
| URI: | http://eprints.unite.edu.mk/id/eprint/677 |
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